Privacy Policy

1. Introduction & Scope

Surya Impex("we", "our", or "us") respects your privacy and is committed to protecting the corporate and personal information of our clients, suppliers, and visitors. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or submit inquiries through our portal.

2. Information We Collect

When you submit an inquiry, request a quotation, or contact us through our website, we may collect the following information:

• Full name and job title
• Company name and country of operation
• Email address and telephone / WhatsApp numbers
• Product specifications, requirements, and estimated order quantities
• Any additional details or documentation you provide in your message

3. How We Use Your Information

We use the information collected strictly for legitimate commercial and business purposes, including:

• Responding to your product inquiries and preparing accurate quotations
• Coordinating shipping, freight schedules, and export documentation
• Communicating updates regarding orders, quality inspections, and shipments
• Complying with applicable legal, customs, and international trade regulations

We do not sell, rent, or trade your corporate or personal information to third parties for marketing or advertising purposes.

4. Data Protection & Security

We implement industry-standard technical and organizational security measures to protect your information against unauthorized access, loss, misuse, or alteration. Access to personal and inquiry data is restricted to authorized personnel directly involved in managing customer relationships and fulfillment.

5. Third-Party Disclosures

We may share necessary information only with trusted third-party service providers (such as shipping lines, freight forwarders, customs brokers, and inspection agencies) strictly to execute export-import transactions requested by you. All such parties are required to handle data confidentially.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your contact records from our systems, subject to applicable record-retention requirements under trade laws.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our team at: